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broke mustad 12/0 stainless hook.MUSTAD GRADE A CUSTOMER svc

rippinlipsoff's avatar
(@rippinlipsoff)
New Member Registered

While ago i broke couple of hooks on fish. Mustad appologized advised me to send hooks back. Inturn sent me out 27 different hooks from stainless 11/0 and 12/0 to duratain 12/0 j hooks and mustad circle hooks 12/0 and 16/0 hooks.

Great customer serivce No wonder why i have purchased them for the last 15 years and my father for the last 40 years.


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Topic starter Posted : 03/06/2012 11:06 am
sharkinsonny's avatar
(@sharkinsonny)
New Member Registered

:P :P :P NICE

SS


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Posted : 03/06/2012 12:24 pm
slasherx4's avatar
(@slasherx4)
Noble Member Registered

Good customer service has always made me boast about companies... like star rod who afforded me a new rod after mine was having some issues, DOA hooked up monoxide, and now you with mustad...

I can imagine that from the hooks you sent they will analyze them well and figure out things to improve their hooks.


Just an average fisherman.

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Posted : 03/06/2012 3:20 pm
Sandrayusmc's avatar
(@sandrayusmc)
New Member Registered

Sweet :D Mustad just impressed me quite a bit!


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Posted : 03/06/2012 7:02 pm
monoxide's avatar
(@monoxide)
Noble Member Registered

yea doa sent me like 14 lures just because 1 was ripped.



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Posted : 03/06/2012 8:03 pm
SharkOutlet's avatar
(@sharkoutlet)
New Member Registered

very nice...... ;)


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Posted : 03/08/2012 9:02 am
team hot reelz's avatar
(@team-hot-reelz)
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whats the story on the broken hook


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Posted : 03/08/2012 1:26 pm